Refund policy

BANGREN LLC does not accept returns. Requests for exchanges, or requests for replacement of damaged items, must be made within 3 business days of the delivery date. Please be sure to consult the size chart on the item BEFORE checking out!  Returns fot books that are not damaged are not accepted. We understand that you may not like the material in the book, but just like any book, movie, or tv show, we cannot guarantee you will fall in love with it. However, you can request an exchange for a damaged item.

Please email angle@goatplaybook.com in order to receive exchange instructions. Exchanges on limited release and exclusive items are not guaranteed. Please fully ensure your order is correct BEFORE checking out!

Any return exceptions will be refunded via store credit in the form of a BANGREN LLC E-Gift Code. Credits are processed within 7-10 business days of your item(s) delivery to us. Exceptions are not guaranteed and are to the discretion of our leadership team based on inventory, current shipping times, and availability of limited release and exclusive items. Worn items are not eligible to be exchanged. 

Order alterations generated by BANGREN LLC will be accompanied by an email to the address used to place the order and refunded via E-gift Code, in the case of unavailable or cancelled items. 

BANGREN LLC is unable to add discount codes to orders after they have already been placed, and no more than one code can be used on a single order.